Postage & pick up


£3.99 UK STANDARD DELIVERY - 48 HOUR TRACKED - 2 WORKING DAYS

Orders placed by 1pm will be shipped the same day and sent using our Royal Mail 48 Track & Trace delivery service. This will deliver all orders within 2 working days. For example, if you order monday you will receive wednesday. Please ensure all the details you provide are correct for shipping, email and mobile number details so you can be text and emailed.


£6 UK NEXT DAY DELIVERY ANYTIME - 24 HOUR TRACKED  - 1 WORKING DAY

If you order by 1pm, Monday to Friday, you will receive your order the next working day anytime from 8am - 7pm. This is not guranteed. Next day delivery may not be available in very rare cases of severve weather condtions, external affects and some postcodes. If you order on a friday the next working day is Monday. This exludes bank holidays. 


£10 UK NEXT DAY GUARANTEED DELIVERY - SPECIAL DELIVERY GURANTEED BY 1PM THE NEXT WORKING DAY

If you order by 1pm, Monday to Friday, you will receive your order the next working day by 1pm. Next day delivery may not be available in very rare cases of severve weather condtions, external affects and some postcodes. If you order on a friday the next working day is Monday. This exludes bank holidays.


£12.00 UK SATURDAY GUARANTEE DELIVERY

If you order before 1pm on Friday, you will receive your order before 1pm the next day (Saturday).


FREE - COLLECT IN STORE

Orders can be collected Monday to Saturday 10am-6pm (excluding bank holidays).

Pick Up Address 

No.9 Boutique, 221 Pooley Green Road, Egham, Surrey, TW20 8AS

Orders must be picked within 14 days from purchase!


ALL DELIVERIES

For all UK deliveries we use Royal Mail 48 track and trace service for trackable deliveries. A signature will be required upon receipt. If you are not around to take delivery of your parcel, Royal Mail will leave a note with further instructions.

Please note we are not responsbile for the parcel if royal mail do not leave a card. It is up to the customer to know they have a parcel coming and liase with their local post office to receive this.

Please leave a note while making your payment if you would like us to leave it with a neighbour, or in a safe place. We are quite flexible so please do let us know before 3pm of any change of addresses.

Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day. 

Please note we do not dispatch on Sundays & bank holidays.


INTERNATIONAL DELIVERY

£12 EU delivery

£18 USA and rest of the world

We can only deliver to residential addresses via Royal Mail First Class. Delivery will be made within 5 - 7 working days.


DUTIES & TAXES

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

If you are not around to take delivery of your parcel, a delivery card will be left for you to arrange redelivery/collection